Terms of service

GHOSTBOND Academy — Terms and Conditions

Version 1.0 | Issued: 6 September 2026 | Effective from: 6 September 2026

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your access to and use of the GHOSTBOND Academy website, platform, digital courses, memberships, webinars, live online training, in-person masterclasses, community features and related services (together, the “Academy Services”).

1.2 GHOSTBOND Academy is the professional education platform of the GHOSTBOND brand. It is a trading style of the Professional Hair Labs Group and is not itself a separate legal entity. “GHOSTBOND Academy” is a business name of Professional Hair Products Limited in Ireland and a fictitious name of Scientific Cosmetix LLC in Florida.

1.3 By creating an account, purchasing an Academy Service, or otherwise using the Academy, you agree to be bound by these Terms and by the policies incorporated at clause 1.4. If you do not agree, you must not use the Academy Services.

1.4 The following documents form part of these Terms and are incorporated by reference:

• Privacy and Data Collection Policy;
• Cookie Policy;
• Refund and Cancellation Policy;
• Acceptable Use and Community Guidelines;
• Intellectual Property and Anti-Piracy Policy;
• Certification Policy;
• Participation, Safety and Assumption of Risk Terms (in-person and practical training);
• Shipping and Delivery Policy (where physical goods are supplied);
• Complaints and Dispute Resolution Policy;
• Accessibility Statement.

1.5 Where these Terms conflict with the specific terms displayed for an individual course, event or promotion at the point of sale, the specific terms prevail for that purchase only.

1.6 Nothing in these Terms limits or excludes any right you have under mandatory consumer protection law that cannot lawfully be limited or excluded.

2. Who You Are Contracting With

2.1 The Academy Services are supplied by one of two contracting entities, determined by your billing address at the time of purchase:

(a) Customers in the European Economic Area, the United Kingdom, Switzerland and all territories other than those listed at 2.1(b):

Professional Hair Products Limited Registered in Ireland, company registration number 497664 Registered office and place of business: Scientific Cosmetix Business Park, Whitemill Industrial Estate, Wexford, Y35 X0TK, Ireland Telephone: +353 53 91 78582 VAT registration number: [IE VAT NUMBER]. EU OSS registration: [OSS NUMBER OR “not applicable”]. EORI number: IE9784560T.

(b) Customers in the United States, Canada, Mexico and the Caribbean:

Scientific Cosmetix LLC A Florida limited liability company, Florida document number L21000294469 Registered office and place of business: 3795 Correia Drive, Zephyrhills, Florida 33542, United States Telephone: +1 813 788 7468

2.2 Each entity above is referred to in these Terms as “we”, “us” or “GHOSTBOND Academy”. Your contract for any given purchase is with the single entity identified at 2.1 for your territory, and that entity alone is responsible for performing that contract. The identity of the contracting entity will be confirmed in your order confirmation and on your invoice.

2.3 Where these Terms distinguish between contracting entities — including for governing law, jurisdiction, tax treatment and statutory consumer rights — the provisions applicable to your contracting entity apply to you.

2.4 Complaints. Complaints may be directed to hello@ghostbondacademy.com, or in writing to either address at clause 2.1. The Complaints and Dispute Resolution Policy sets out the procedure.

2.5 We are a supplier of professional education. We are not an educational institution accredited by any State, national or professional licensing authority unless expressly stated in the description of a specific course.

3. Definitions

In these Terms:

“Academy Content” means all course materials, video, audio, text, images, downloads, workbooks, assessments, templates, protocols, software and other material made available through the Academy Services.

“Consumer” means an individual acting wholly or mainly outside their trade, business, craft or profession, as defined under applicable consumer protection law.

“Digital Content” means data produced and supplied in digital form, including on-demand courses, downloads and recordings.

“Event” means any live online workshop, webinar, masterclass, or in-person training session.

“Professional Hair Labs Group” means Professional Hair Products Limited (Ireland, CRO 497664) and Scientific Cosmetix LLC (Florida, document number L21000294469), being the only two entities that operate GHOSTBOND Academy, together with any successor to either of them.

“Learner”, “you” or “your” means the person who registers for an account or purchases an Academy Service.

“Membership” means a recurring paid subscription to Academy Services.

“User Content” means any material you submit to the Academy, including forum posts, questions, comments, photographs, video and portfolio work.

4. Eligibility and Age

4.1 You must be at least 18 years of age to create an Academy account and to purchase Academy Services in your own name.

4.2 Where a course, event or programme is expressly offered to learners aged 16 or 17 as part of a recognised apprenticeship, vocational training or cosmetology programme, that learner may participate only where:

1. the course description expressly permits it;
2. a parent, legal guardian or authorised training provider has given verifiable written consent; and
3. any additional supervision or safety requirement stated for that course is satisfied.

4.3 In-person practical training involving adhesives, solvents or other chemical products is restricted to participants aged 18 or over, without exception.

4.4 You warrant that all information you provide on registration is accurate, current and complete, and that you are legally capable of entering into a binding contract.

4.5 Certain courses may state professional prerequisites (for example, a cosmetology licence, prior certification, or demonstrable trade experience). You are responsible for confirming that you meet stated prerequisites before purchasing. We may withdraw access without refund where a stated prerequisite is not met and was misrepresented.

5. Accounts and Security

5.1 An Academy account is personal to you. You must not share, sell, transfer, lend or make available your login credentials to any other person.

5.2 You are responsible for maintaining the confidentiality of your credentials and for all activity occurring under your account.

5.3 We may apply technical controls to detect and prevent account sharing, including concurrent-session limits, device limits, IP-pattern analysis and playback watermarking. Use of these controls is described in the Privacy and Data Collection Policy.

5.4 You must notify us promptly at hello@ghostbondacademy.com if you become aware of any unauthorised use of your account.

5.5 Business, salon and academy accounts: where an organisation purchases seats for multiple individuals, each individual learner must hold a separate named account. Seat transfers between individuals are permitted only where expressly agreed in writing.

6. Orders and Formation of Contract

6.1 The display of an Academy Service on the website is an invitation to treat, not an offer.

6.2 Your order constitutes an offer to purchase. A binding contract is formed only when we send you an order confirmation by email confirming acceptance and, where applicable, access details.

6.3 Before you place your order you will be given the opportunity to review and correct input errors. It is your responsibility to check your order before confirming.

6.4 We may decline or cancel an order, in whole or in part, where:

1. the Academy Service is unavailable or has been withdrawn;
2. a pricing or description error has occurred (see clause 7.5);
3. we reasonably suspect fraud, chargeback abuse, or breach of these Terms;
4. supply would breach applicable law, sanctions or export controls; or
5. you do not meet a stated eligibility or prerequisite requirement.

6.5 Where we cancel an order under clause 6.4 and you have been charged, we will refund the amount paid in full.

6.6 We do not restrict access to the Academy website, or apply different general conditions of access, on the basis of your nationality, place of residence or place of establishment within the European Union, save where objectively justified or required by law. We are not obliged to deliver physical goods to territories outside the delivery areas stated in our Shipping and Delivery Policy.

7. Prices, Taxes and Currency

7.1 Prices are stated on the Academy website and are inclusive or exclusive of tax as indicated at checkout.

7.2 EEA and UK Consumers: prices displayed to you include value added tax at the rate applicable in your country of residence, charged in accordance with EU and UK rules on the supply of digital services to consumers. VAT is accounted for by Professional Hair Products Limited.

7.3 United States customers: prices displayed exclude applicable state and local sales, use or similar taxes, which will be calculated and added at checkout where Scientific Cosmetix LLC has an obligation to collect them.

7.4 Where a price reduction is announced, any reference price shown as the “prior price” is the lowest price applied by us during the 30 days preceding the reduction, in accordance with applicable price indication rules. Introductory offers, launch pricing and progressive price reductions will be identified as such.

7.5 We take care to price and describe our Academy Services correctly. Where an obvious and unmistakeable pricing or description error occurs and a reasonable person would have recognised it as an error, we are not obliged to supply at the incorrect price. We will contact you, and you may confirm the order at the correct price or cancel it for a full refund.

7.6 Currency conversion, cross-border transaction fees and card issuer charges are a matter between you and your payment provider.

8. Payment

8.1 Payment is taken at the time of purchase unless a payment plan is expressly offered.

8.2 Payment is processed by our third-party payment providers. We do not store complete payment card details.

8.3 Where a payment plan or instalment arrangement is offered, failure to pay an instalment by its due date may result in suspension of access until the arrears are cleared. We will notify you before suspending access.

8.4 Chargebacks. If you initiate a chargeback or payment dispute, we ask that you contact us first under the Complaints and Dispute Resolution Policy. Where a chargeback is raised in respect of a purchase that was properly supplied and is not refundable under the Refund and Cancellation Policy or applicable law, we may suspend your account pending resolution and may recover reasonable costs where permitted by law. This clause does not affect your right to dispute an unauthorised transaction with your payment provider.

9. Supply of Digital Content

9.1 On-demand courses are supplied by granting access through your Academy account. Access is generally available immediately after your order is confirmed, unless a scheduled release date is stated.

9.2 Immediate access and cancellation rights. Where you are a Consumer with a statutory right of withdrawal, we will ask you at checkout to confirm, by an affirmative action that is not pre-selected, that:

“I request immediate access to my GHOSTBOND Academy digital course before the end of the applicable cancellation period. I acknowledge that once supply of the digital content begins, I will lose my statutory right to cancel, to the extent permitted by applicable law.”

Confirmation of this request and acknowledgement will be recorded in your order confirmation on a durable medium. If you do not give this confirmation, supply will not begin until the cancellation period has expired. Full details are in the Refund and Cancellation Policy.

9.3 Duration of access. Unless a different period is stated on the course page, access to a purchased on-demand course is granted for [ACCESS PERIOD — e.g. 24 months] from the date of purchase, or for as long as the course remains available on the Academy platform, whichever is the longer.

9.4 Withdrawal of content. We may update, revise or withdraw Academy Content. Where we withdraw a course you have purchased and your stated access period has not expired, we will give you at least 60 days’ notice, and will offer you a comparable replacement course, an Academy credit or a pro-rata refund.

9.5 Technical requirements. Course delivery requires a compatible device, a current browser and a stable broadband connection. Minimum technical requirements are stated on each course page. We are not responsible for your inability to access content because of your own connectivity, hardware or network restrictions.

9.6 Conformity. Digital Content will conform to its description and to the standard of quality and functionality you may reasonably expect. Your remedies where Digital Content does not conform are set out in the Refund and Cancellation Policy and in clause 25.

10. Licence to Use Academy Content

10.1 Subject to your compliance with these Terms and payment in full, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and view the Academy Content you have purchased, for your own personal and professional development, for the duration of your access period.

10.2 Where a course expressly includes downloadable protocols, templates or client-facing materials, you may use those materials in your own professional practice, but may not resell, republish or distribute them as standalone products.

10.3 All rights not expressly granted are reserved.

11. Prohibited Uses of Academy Content

11.1 You must not, and must not permit any other person to:

1. record, screen-capture, film, photograph, stream, download (except where a download function is provided) or otherwise reproduce Academy Content;
2. share, resell, rent, licence, distribute, publish or upload Academy Content to any other platform, file-sharing service, messaging group, cloud drive or social channel;
3. share account credentials or allow any other person to use your access;
4. use Academy Content to create, deliver, or assist in delivering a competing training course, curriculum or certification;
5. remove, obscure or alter any copyright notice, watermark, branding or digital rights management applied to Academy Content;
6. use automated systems, scrapers or bots to extract Academy Content;
7. use Academy Content or any output of it to train, fine-tune or develop any machine learning or artificial intelligence system; or
8. reverse engineer or circumvent any technical protection measure.

11.2 Breach of clause 11.1 is a material breach of these Terms. We may immediately suspend or terminate your access without refund, revoke any certificate issued to you, and pursue all remedies available at law, including injunctive relief and recovery of damages and costs.

11.3 We may embed unique per-user identifiers or forensic watermarking in Academy Content in order to trace unauthorised distribution.

12. Memberships and Subscriptions

12.1 Where a Membership is offered, it renews automatically at the interval and price disclosed to you before purchase, until cancelled.

12.2 Before you subscribe we will clearly disclose: the goods or services included, the recurring charge, the billing interval, any introductory or trial period and the price payable when it ends, and how to cancel.

12.3 Cancellation. You may cancel future renewals at any time through your account settings or by emailing hello@ghostbondacademy.com. Cancellation is effective from the end of the current paid period. The method of cancellation will be at least as simple and accessible as the method used to subscribe.

12.4 Effect of cancellation. Cancelling stops future charges. Access ordinarily continues to the end of the period already paid for. Payments already made for the current period are not refundable once access has been provided, except where required by applicable law or where clause 25 applies.

12.5 Price changes. We will give you at least 30 days’ written notice before any change to your Membership price or included benefits takes effect. You may cancel before the change takes effect. Where required by law, we will obtain your express consent to the change.

12.6 Renewal reminders. Where required by applicable law, we will send you a reminder before an annual or long-interval renewal, and before an introductory or trial period converts to a paid subscription.

12.7 Failed payment. If a renewal payment fails, we may retry it and may suspend access until payment is received. If payment is not received within 14 days we may terminate the Membership.

13. Live Events, Webinars and Masterclasses

13.1 Booking terms, capacity, prerequisites, model requirements, kit requirements and venue details are stated on the relevant event page.

13.2 Cancellation, transfer and substitution rights are set out in the Refund and Cancellation Policy.

13.3 Attendance at in-person practical training is additionally subject to the Participation, Safety and Assumption of Risk Terms, which you must accept before attending.

13.4 We may record live online sessions. Where we do, you will be informed before the session begins. Details of how recordings are used are in the Privacy and Data Collection Policy.

13.5 We reserve the right to substitute an educator of comparable standing, to change a venue within the same city or metropolitan area, and to make reasonable changes to the programme, without this constituting cancellation.

13.6 We may refuse entry to, or remove from, any Event any person who is intoxicated, behaves abusively or unsafely, breaches the Participation, Safety and Assumption of Risk Terms, or refuses reasonable instruction from the educator. No refund is payable in these circumstances.

14. Physical Products and Training Kits

14.1 Where a purchase includes a physical product or training kit, the Shipping and Delivery Policy applies, and risk in the goods passes to you on delivery.

14.2 Products supplied are professional cosmetic products. You must read and follow all labelling, instructions for use and safety information supplied with them, including any patch-test instruction.

14.3 Statutory rights in respect of goods that are faulty, not as described or not fit for purpose are unaffected by these Terms.

15. Certificates

15.1 Where a course states that a certificate is issued, it will be issued on satisfaction of the stated completion criteria.

15.2 A GHOSTBOND Academy certificate records completion of a specific course of instruction. It is not a licence, State registration, occupational qualification or accreditation, and does not authorise you to practise where a licence is required.

15.3 Use of the GHOSTBOND name, marks, and any certification designation in your own advertising is governed by the Certification Policy.

16. User Content and Community Features

16.1 Where the Academy provides forums, Q&A, comments, portfolio uploads or other community features, your use is governed by the Acceptable Use and Community Guidelines.

16.2 You retain ownership of your User Content. By submitting User Content you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt, publish and display that User Content for the purposes of operating, promoting and improving the Academy Services, for the duration of your account and for a reasonable period afterwards.

16.3 Where we wish to use identifiable User Content — including before-and-after client imagery — in advertising or promotional material beyond the Academy platform, we will seek your separate consent.

16.4 You warrant that you own or have all necessary rights in your User Content, that it does not infringe any third party’s rights, and that where it depicts an identifiable person you have obtained that person’s informed consent to its submission and use.

16.5 We are not obliged to monitor User Content, but we may review, moderate, edit or remove User Content that breaches these Terms or applicable law.

16.6 Notice and action. Any person may notify us of User Content they consider illegal or in breach of these Terms by emailing hello@ghostbondacademy.com with the location of the content, an explanation of why it is objectionable, their contact details and a statement of good faith belief. We will assess notices promptly, act in a diligent, objective and proportionate manner, and inform the notifier and, where appropriate, the affected user of our decision and the reasons for it. Affected users may appeal a decision by replying to our notification within 30 days. Copyright notices are handled under the Intellectual Property and Anti-Piracy Policy.

17. Educational Nature; No Guarantee of Outcome

17.1 The Academy Services provide professional education and technique instruction. They do not constitute medical, dermatological, trichological, legal, financial or business advice.

17.2 We make no representation, warranty or guarantee as to any commercial, professional, income or career outcome you may achieve. Any testimonial, case study or example result shown is that individual’s experience and is not a promise of your result.

17.3 You are solely responsible for:

1. holding any licence, registration, insurance or permit required to practise in your jurisdiction;
2. complying with all health, safety, hygiene and consumer protection requirements applicable to your practice;
3. carrying out appropriate patch testing, consultation and contraindication assessment on your own clients; and
4. the outcome of any service you perform on any client.

17.4 Products, tools, adhesives and solvents referenced in Academy Content must be used strictly in accordance with the manufacturer’s instructions for use, safety data sheet and applicable regulations in your jurisdiction. Regulatory status, permitted ingredients and approved uses differ between countries; it is your responsibility to verify local requirements.

18. Intellectual Property

18.1 The Academy Services, the Academy Content, and all trade marks, logos, brand names, course titles, curricula, methodologies, images, video and software are owned by or licensed to Professional Hair Products Limited (CRO 497664) and are protected by copyright, trade mark and other intellectual property laws.

18.2 GHOSTBOND, GHOSTBOND Academy, Professional Hair Labs and Scientific Cosmetix are trade marks of Professional Hair Products Limited, which is the registered proprietor. The principal registrations are scheduled at clause 1.4 of the Intellectual Property and Anti-Piracy Policy. No right to use them is granted except as expressly set out in these Terms or the Certification Policy.

18.3 Enforcement, takedown and infringement reporting are addressed in the Intellectual Property and Anti-Piracy Policy.

19. Availability of the Academy

19.1 We aim to make the Academy Services available continuously but do not guarantee uninterrupted availability. Access may be suspended for maintenance, upgrades, security or reasons outside our control.

19.2 We may modify, improve or discontinue features of the platform. Where a change materially and adversely affects your access to purchased content, clause 9.4 applies.

20. Suspension and Termination

20.1 We may suspend or terminate your account and access, with immediate effect where necessary, if:

1. you materially breach these Terms, including clause 11;
2. you use the Academy Services unlawfully or to harm another person;
3. payment due is not made;
4. you provide false eligibility or identity information; or
5. required by law or a competent authority.

20.2 Where proportionate and lawful, we will give you notice and an opportunity to remedy before suspending or terminating, and will inform you of the reason and of your right to appeal under clause 16.6 or the Complaints and Dispute Resolution Policy.

20.3 On termination for your material breach, no refund is payable, and any certificate issued may be revoked under the Certification Policy.

20.4 You may close your account at any time by contacting us. Closing your account does not entitle you to a refund except as provided in the Refund and Cancellation Policy or by law.

20.5 Clauses 10.3, 11, 17, 18, 21, 22, 23, 27, 28 and 30 survive termination.

21. Statutory Rights of Consumers

21.1 Consumers in Ireland and the EEA. You have statutory rights under the Consumer Rights Act 2022 (Ireland) and equivalent national legislation implementing Directive (EU) 2019/770 on digital content and digital services and Directive 2011/83/EU on consumer rights. Digital Content must be of the description, quality and functionality agreed and fit for purpose. Where it is not, you are entitled to have it brought into conformity, or to a proportionate price reduction or termination of the contract, in accordance with law. These rights are free of charge and are not affected by any commercial guarantee.

21.2 Consumers in the United Kingdom. You have statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

21.3 Consumers in the United States. Certain warranties may be implied under State law and certain rights may not be excludable. Nothing in these Terms is intended to exclude a right that cannot lawfully be excluded in your State.

21.4 Nothing in these Terms affects any non-excludable statutory right.

22. Disclaimers

22.1 Except as expressly stated in these Terms and to the fullest extent permitted by applicable law, the Academy Services and Academy Content are provided on an “as is” and “as available” basis, and we disclaim all implied warranties, conditions and terms, including as to merchantability, satisfactory quality, fitness for a particular purpose and non-infringement.

22.2 Clause 22.1 does not apply to, and does not limit, the statutory rights of a Consumer set out at clause 21.

23. Limitation of Liability

23.1 Nothing in these Terms limits or excludes our liability for:

1. death or personal injury caused by our negligence;
2. fraud or fraudulent misrepresentation;
3. any liability that cannot be limited or excluded under applicable law, including liability under product liability legislation and mandatory consumer protection law.

23.2 Consumers. Subject to clause 23.1, our total liability to you in connection with a purchase is limited to foreseeable loss arising as a result of our breach. We are not liable for loss that was not foreseeable at the time the contract was made. We are not liable for business losses; where you use the Academy Services for any commercial purpose, clause 23.3 applies to that use.

23.3 Business customers. Subject to clause 23.1, and to the fullest extent permitted by law:

1. we exclude all liability for loss of profit, loss of revenue, loss of business, loss of anticipated savings, loss of goodwill, loss of data, and any indirect or consequential loss; and
2. our total aggregate liability in connection with the Academy Services, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the greater of (i) the total amount paid by you to us in the 12 months preceding the event giving rise to the claim, and (ii) EUR 500 / USD 500.

23.4 We are not liable for any loss or damage arising from your failure to comply with product instructions for use, safety data sheets, patch-testing requirements, or the licensing and insurance requirements of your jurisdiction, nor for the outcome of any service you perform on any client.

23.5 We are not liable for the acts or omissions of any third-party venue, payment provider, hosting provider or shipping carrier, save to the extent liability cannot be excluded by law.

24. Indemnity (Business Customers Only)

24.1 If you use the Academy Services for business purposes, you agree to indemnify us against all claims, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or in connection with:

1. your breach of clause 11 (Prohibited Uses) or clause 16 (User Content);
2. any claim by a client of yours arising from a service you performed;
3. your misuse of the GHOSTBOND name, marks or certification designations; or
4. your breach of applicable law.

24.2 This clause does not apply to Consumers.

25. Force Majeure

25.1 We are not in breach of these Terms, and are not liable for delay or failure in performance, where caused by an event beyond our reasonable control, including act of God, severe weather, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, strike or industrial action, failure of utilities or telecommunications, cyber-attack, or act or restriction of government.

25.2 Where a force majeure event prevents us from delivering an Event, clause 7 of the Refund and Cancellation Policy applies.

26. Complaints and Dispute Resolution

26.1 If you are dissatisfied, please contact us first at hello@ghostbondacademy.com. Our complaints procedure and response timescales are set out in the Complaints and Dispute Resolution Policy.

26.2 EEA and UK Consumers. If we cannot resolve your complaint, you may be entitled to refer the matter to an alternative dispute resolution body. A list of certified dispute resolution bodies in EU Member States, Norway and Iceland is maintained by the European Commission. Consumers in Ireland may also contact the Competition and Consumer Protection Commission, and consumers in another Member State may contact their national European Consumer Centre. The European Online Dispute Resolution platform was discontinued on 20 July 2025 and is no longer available.

26.3 US customers. We do not require you to arbitrate. If we cannot resolve your complaint through the procedure above, you may bring proceedings in accordance with clause 27.2, including in small claims court where your claim qualifies.

27. Governing Law and Jurisdiction

27.1 Where your contracting entity is Professional Hair Products Limited: these Terms and any dispute arising out of them are governed by the laws of Ireland, and the courts of Ireland have jurisdiction. If you are a Consumer resident in an EEA Member State or the United Kingdom, you retain the benefit of any mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your country of residence.

27.2 Where your contracting entity is Scientific Cosmetix LLC: these Terms and any dispute arising out of them are governed by the laws of the State of Florida, United States, without regard to its conflict of laws principles, and, subject to clause 26.3, the state and federal courts located in Pasco County, Florida have jurisdiction. Nothing in this clause deprives a Consumer of the protection of the mandatory law of their State of residence.

27.3 The United Nations Convention on Contracts for the International Sale of Goods does not apply.

28. Changes to These Terms

28.1 We may amend these Terms to reflect changes in law, regulation, our services or our business.

28.2 The amended version will be published with a revised version number and date. Where a change is material and affects an ongoing contract — including a Membership — we will give you at least 30 days’ notice by email, and you may terminate that contract without penalty before the change takes effect.

28.3 Changes do not apply retrospectively to a completed purchase.

29. General

29.1 Entire agreement. These Terms and the incorporated policies constitute the entire agreement between you and us in relation to the Academy Services and supersede all prior communications, save that nothing excludes liability for fraudulent misrepresentation.

29.2 Assignment. You may not assign or transfer your rights under these Terms. We may assign or transfer our rights and obligations on notice, provided this does not reduce the guarantees available to you as a Consumer.

29.3 Severability. If any provision is held invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision will be read down to the minimum extent necessary to be enforceable.

29.4 Waiver. A failure or delay in enforcing a right is not a waiver of it.

29.5 No third-party rights. No person other than you and us has any right to enforce these Terms.

29.6 Notices. Notices to us must be sent to hello@ghostbondacademy.com. Notices to you will be sent to the email address registered on your account.

29.7 Language. These Terms are provided in English. Where a translation is supplied for convenience, the English version prevails in the event of a conflict, save where applicable consumer law in your jurisdiction requires otherwise.

30. Contact

General and support: hello@ghostbondacademy.com Privacy: hello@ghostbondacademy.com Legal notices and IP: hello@ghostbondacademy.com

Ireland Professional Hair Products Limited Registered in Ireland, company registration number 497664 Registered office and place of business: Scientific Cosmetix Business Park, Whitemill Industrial Estate, Wexford, Y35 X0TK, Ireland Telephone: +353 53 91 78582

United States Scientific Cosmetix LLC A Florida limited liability company, Florida document number L21000294469 Registered office and place of business: 3795 Correia Drive, Zephyrhills, Florida 33542, United States Telephone: +1 813 788 7468